Major supermarket chains including Shoprite, Checkers, Usave, and OK Foods have announced a voluntary recall of all cereal products produced by Heartland Foods, reports Cape {town} Etc.
This decision stems from inaccurate nutritional labelling identified in certain products supplied by the company, signaling a commitment to transparency and responsible retailing.
As outlined in a statement released by Shoprite, “While no complaints have been received in this regard, we take our responsibility to consumers seriously and have therefore, after numerous interventions with the supplier, decided to issue a voluntary product recall.”
This proactive approach highlights the supermarket’s dedication to ensuring that its customers can trust the information provided on product packaging.
Consumers are urged to return any purchased cereals to their nearest Shoprite, Checkers, Usave, or OK Foods outlet for a full refund.
Importantly, proof of purchase is not required, and even opened products can be returned, making the process simple and hassle-free for all customers affected. For assistance with the return process, shoppers are encouraged to call 0800 01 07 09.
The statement further emphasises the company’s commitment to food safety, asserting,
“We apologise unreservedly for any inconvenience caused. We are committed to maintaining the highest standards of food safety and our food scientists and technologists are working closely with the National Consumer Commission on this voluntary recall.”
This collaborative effort ensures that all necessary measures are being taken to rectify the labelling inaccuracies and safeguard consumers moving forward.
The following products are affected:
- Corn Flakes (Morning Mills, Ubrand, Housebrand, Ritebrand, OK Foods)
- Bran Flakes (Morning Mills, Housebrand, Ritebrand)
- Muesli (Morning Mills, Ubrand)
- Instant Oats (Morning Mills)
Branded products:
- Multi Grain Flakes (Heartlands)
- Crunchy Flakes (Heartlands)
- Wheaty Flakes (Heartlands)
- Granola (Heartlands)
- Corn Flakes (Heartlands)
- Bran Flakes (Heartlands)
First published: Cape {town} etc
Compiled by Sibuliso Duba
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